Help

Support

Answers to the most common questions. Can't find yours? Write to support@parkingaim.com and we'll get back to you, usually within two working days.

Purchases

How do I restore my purchases on a new iPhone, iPad or Mac?

Sign in with the same Apple Account, open the store in ParkingAim and tap Restore Purchases. Purchases made by a family member with Family Sharing appear the same way.

I bought something but it isn't unlocked.

Check your connection, open the store and tap Restore Purchases. If the purchase needs approval (for example Ask to Buy), it unlocks by itself once it's approved.

Can I get a refund?

Purchases are handled by Apple. You can request a refund at reportaproblem.apple.com.

Is there a subscription?

No. The Full Version is a one-time purchase, as were Pro, the packs and Everything before it. Nothing renews.

Is Winter part of the Full Version?

Yes. The Full Version holds everything released so far: snow on every lesson, by day and at night, and the four Winter Driving lessons; night and rain; and all 20 cars. Bought Pro or Everything earlier? That's the Full Version now. A pack you bought stays yours. Content released later may be sold on its own.

The instructor

The instructor isn't speaking.

Check that your device isn't muted and that Settings → Instructor → Voice instructor is on. The instructor's voice for your language downloads the first time you open the app; if you were offline, open Settings → Instructor and download it there.

How do I change the voice or how much the instructor says?

In Settings → Instructor you can choose a female or male voice and the level of detail, and download the voices of other languages.

Challenges

How does the park of the day reminder work?

With the Full Version, turn on Settings → Driving → Daily park reminder and pick a time. It tells you about the day's park at that time and stays quiet once you've driven it.

A friend sent me a challenge link. How do I take it?

Open it on your iPhone, iPad or Mac and tap Open in ParkingAim. The lesson starts in the exam, with your friend's park to beat and their ghost driving beside you. Without the app, the page shows their drive and where to get ParkingAim.

Language, traffic and units

How do I change the language?

ParkingAim follows your device's language when it's supported (English, German, Spanish, French, Italian, Portuguese, Turkish, Arabic, Japanese, Korean and Traditional Chinese). You can choose another in Settings → Language & region; the app switches straight away.

We drive on the left. Can I practise that way?

Yes. Settings → Language & region → Traffic side. The whole world mirrors, the steering wheel moves to the right and every instruction follows.

How do I switch to inches and mph?

Settings → Language & region → Units: metric, UK (centimetres and mph) or US (inches, feet and mph).

Downloads and devices

Night, rain or snow didn't appear after I bought the Full Version.

Night, rain and snow download to your device after the purchase. Keep a connection for a minute; a progress indicator shows in the store. Then pick the light and the weather on any lesson's page, or in Settings → Driving.

Which devices are supported?

iPhone and iPad with iOS 26 or later, and Macs with Apple silicon and macOS 26 or later (on the Mac you drive with the keyboard; the keys are shown on the screen). ParkingAim draws a detailed 3D world; on older devices it lowers some effects automatically to keep the drive smooth.

How do I reset my progress?

Settings → Reset progress deletes all stars and scores on this device. It can't be undone.

Privacy

Does ParkingAim collect my data?

There's no account and no ads. Your progress stays on your device. Anonymous usage statistics help us improve the app; turn them off in Settings → Share usage statistics. Details in our Privacy Policy.

Still stuck?

Write to support@parkingaim.com. Tell us your device, iOS version and what happened; a screenshot helps.